Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
A: We are located at 821 County Rd 41, Napanee, Ontario K7R 3L2, just off Hwy 401 for easy access.
A: Our office is open from 8:00 AM to 5:00 PM, Monday through Friday, to assist you with all your storage needs.
A: You can access your storage unit between 7:00 AM and 10:00 PM, giving you the flexibility to visit whenever it suits you best.
A: Not at all! We offer flexible month-to-month leases, so you can store your belongings for as short or as long as you need.
A: Paying your storage bill is easy with our online bill pay system. You can conveniently manage your payments anytime, anywhere.
A: To rent a unit, please bring a valid government-issued ID, such as a driver’s license or passport, for quick and easy setup.
A: For safety reasons, we prohibit the storage of hazardous materials, flammable items, explosives, perishable goods, and any illegal substances. Please contact us if you have specific questions about items you wish to store.
A: Yes, your storage unit is secure. Our facility is fully fenced and gated, with 24/7 surveillance from high-definition security cameras to ensure the safety of your belongings.